Terms of service

Welcome to Kemet . These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Use of the Website

  • You must be at least 18 years old or have legal parental/guardian consent to use this site.

  • You agree to use our site only for lawful purposes and in accordance with these Terms.

  • You may not use our website in a way that could damage, disable, overburden, or impair its functionality.

2. Products and Services

  • All product descriptions, prices, and availability are subject to change without notice.

  • We strive to ensure accuracy, but we do not warrant that product descriptions or other content is error-free or complete.

  • We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

3. Pricing and Payment

  • All prices are listed in AED (UAE Dirhams) and include VAT (if applicable), unless stated otherwise.

  • We accept various payment methods including credit/debit cards, PayPal, and Cash on Delivery (COD).

  • In the case of a pricing or billing error, we reserve the right to cancel your order and issue a full refund.

4. Shipping and Delivery

Please refer to our full [Shipping Policy] for details.

  • We aim to ship orders promptly, but delivery timelines are estimates only.

  • We are not responsible for delays caused by couriers, customs, or external factors.

5. Returns and Refunds

Please review our full [Return Policy] for eligibility, timing, and conditions.

  • Items must be returned within the stated period, unused and in original condition.

  • Refunds will be processed after inspection and approval.

6. Intellectual Property

All content on our website — including text, images, logos, product designs, and branding — is the intellectual property of Kemet or its content suppliers and is protected by UAE and international copyright laws.

  • You may not reproduce, copy, sell, or exploit any part of our website or products without express written permission.

7. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate and complete information.

  • We reserve the right to suspend or terminate accounts for violating these Terms.

8. Prohibited Activities

You may not:

  • Use the site for any illegal or unauthorized purpose

  • Attempt to hack, exploit, or reverse-engineer our systems

  • Send spam, malware, or harmful content

  • Impersonate another user or entity

Violation of these terms may result in termination of service and legal action.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Kemet shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

  • Our total liability to you for any claim shall not exceed the amount paid for the product or service in question.

10. Indemnification

You agree to indemnify and hold harmless Kemet, its employees, and affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the website or your violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of the UAE.

12. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes constitutes your acceptance of the new Terms.